Welcome to the Nookode Help Center! We are here to guide you through the return process smoothly and efficiently. Follow the steps below to return your product or request a refund. Before initiating a return, ensure your product meets the following c

Welcome to the Nookode Help Center! We are here to guide you through the return process smoothly and efficiently. Follow the steps below to return your product or request a refund.<hr><h2 id="step-1-check-return-eligibility">Step 1: Check Return Eligibility</h2>Before initiating a return, ensure your product meets the following conditions:<ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">The return request is made within 14 days of delivery.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">The product is in its original condition and unused.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">All accessories, manuals, and components are included in the original packaging.</li></ul>Products showing signs of misuse, damage, or modification are not eligible for return.<hr><h2 id="step-2-contact-customer-support">Step 2: Contact Customer Support</h2>To start your return, please follow these steps:<ol data-spread="false" start="1"><li style="font-family: Inter; color: rgb(0, 0, 0);">Email us at: <a disabled="true">support@nookode.com</a></li><li style="font-family: Inter; color: rgb(0, 0, 0);">Include your order number and reason for the return in your email.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Our support team will reply with return instructions and the return address.</li></ol><hr><h2 id="step-3-prepare-and-ship-the-product">Step 3: Prepare and Ship the Product</h2><ol data-spread="false" start="1"><li style="font-family: Inter; color: rgb(0, 0, 0);">Carefully repack the product in its original packaging, including all accessories and documentation.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Ship the product to the return address provided in our support email.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Use a trackable shipping service to ensure safe delivery.</li></ol>Note: Return shipping costs are the customer&#x2019;s responsibility unless the product is defective or incorrect.<hr><h2 id="step-4-refund-processing">Step 4: Refund Processing</h2><ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Approved refunds will be issued to your original payment method within 14 calendar days.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Refund processing times may vary depending on your financial institution.</li></ul>Important: Shipping fees are non-refundable, except for defective or incorrect items.<hr><h2 id="exchanges">Exchanges</h2>If you&apos;d like to exchange your product for a different model or version, please contact our support team. Exchanges are subject to product availability.<hr><h2 id="defective-or-damaged-products">Defective or Damaged Products</h2>If you received a defective or damaged product, please contact <a disabled="true">support@nookode.com</a> within 14 days of delivery. We will:<ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">Arrange a replacement or a full refund.</li><li style="font-family: Inter; color: rgb(0, 0, 0);">Cover the return shipping costs in these cases.</li></ul><hr><h2 id="need-assistance">Need Assistance?</h2>If you have any questions or need help with the return process, contact our support team:<ul data-spread="false"><li style="font-family: Inter; color: rgb(0, 0, 0);">Email: <a disabled="true">support@nookode.com</a></li></ul>Thank you for choosing Nookode &#x2014;&#xA0;Navigate Your World. Upgrade Your Drive.

How to Return a Product

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Returns

How to Return a Product